Notice Regarding ZEP Service Error - Infinite Loading Issue (June 8, 2023)
Hello ZEP users, We would like to inform you that an error occurred during the time period below, but the issue has now been resolved, and the service is back to normal.
- Error time: June 7, 23:00 to June 8, 00:20 (UTC)
- Issue: Infinite loading in some Spaces
As part of this process, some Spaces were automatically refreshed. We apologize for any inconvenience caused and appreciate your patience.
Thank you for your understanding.
Currently, the issue of infinite loading when entering certain maps persists with a low probability, and we are actively addressing it. If you are experiencing any inconvenience caused by this issue, please contact us via email at hello@zep.us, providing the link to the affected Space.
We apologize for any inconvenience caused and appreciate your patience.