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Measures Implemented Regarding Certain User’s Abuse (12/08/23)

Notice Regarding Measures Implemented Regarding Certain User’s Abuse (December 8, 2023)

Hello ZEP users,

We would like to inform you we have implemented a hotfix to address the following issue. Please check the details listed below.

  • Update Details: We have identified and taken measures to address abnormal ZEM purchases and usage within the Android app.
  • Timeline:
    • 18:14 Confirmed the phenomenon
    • 18:40 Identified the cause
    • 19:20 Hotfix update
  • User Impact (expected next week):
    • Reclaiming malicious user ZEm and deleting purchased assets and sponsorships.
    • ZEM sponsored by malicious users will also be recovered during this time.

※ We apologize for any inconvenience this may cause and will keep you informed of any changes through announcements. Thank you for your understanding.