Price and Payments

💸 Premium Plans

Premium Plans guide

Is ZEP a paid service?
How can I pay for the Premium Plan?
I'm curious about the criteria for premium plan application. Is it per Space or per Map?
What is the criteria for the number of concurrent users per premium plan?
Is it possible to change my plan to another one?
I want to know more about the premium apps & features.
What action should Premium Space service users take?
What happens if I upgrade my plan while holding an event as the Space is at capacity?
Is it possible to use a plan for less than a month?

💳 Payments

How do I check the payment and subscription history?
Can I change the payment method for my subscription?
Can I use a company card to make a payment?
Cancellation/Refund Guide
How do I cancel my subscription?
If I cancel the subscription, will the use of the plan become immediately unavailable?
Can I receive the sales receipt?
Can I receive a payment document that includes the specific product name and the period of use?
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Please check the page below for more information. FAQ