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ZEP Customer Support (EN)

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Welcome to the ZEP Customer Support page! 🙂 If you have any questions, please enter the keywords in the search bar below or click on the 🔍 icon in the upper right corner.
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Announcement

Announcement

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ZEP Maintenance & Updates (08/07/24)
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ZEP Maintenance & Updates (07/22/24)
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ZEP Maintenance & Updates (06/25/24)
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ZEP Maintenance & Updates (06/03/24)
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ZEP Maintenance & Updates (05/22/24)
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ZEP Major Update Pre-Announcement
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Updates to Privacy Policy(23/05/24)
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ZEP Maintenance & Updates (05/08/24)
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Server Regular Maintenance Schedule Notice (Every Wednesday)
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ZEP Maintenance & Updates (27/03/24)
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Regarding the emergency maintenance on March 14, 2024
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ZEP Maintenance & Updates (03/13/24)
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ZEP Maintenance and Updates to Privacy Policy(02/28/24)
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ZEP Premium Plans Adjustments Announcement
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ZEP Maintenance & Updates (02/05/24)
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ZEP Maintenance & Updates (January, 2024)
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ZEP Maintenance & Updates (12/26/23)
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Measures Implemented Regarding Certain User’s Abuse (12/08/23)
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ZEP Maintenance (11/30/23)
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ZEP Maintenance & Updates (11/14&15/23)
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ZEP Maintenance & Updates (11/07/23)
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ZEP Maintenance & Updates (10/25/23)
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Object Bug Fix (09/14/23)
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New Premium Plan (08/22/23)
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ZEP Maintenance & Updates (08/22/23)
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ZEP Maintenance & Updates (07/21/23)
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Removal of "Copy Space" Feature and Admin Limitation
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Introducing New Premium Plans (#2)
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Emergency Server Maintenance (06/21/23)
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ZEP Service Error - Infinite Loading Issue (06/08/23)
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ZEP Maintenance & Updates (06/07/23)
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ZEP Server Maintenance (06/01/23)
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ZEP Server Maintenance (05/24/23)
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ZEP Service Error (05/18/23)
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Updates to Terms and Conditions
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Updates to Privacy Policy
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Update to the Space Settings Pages
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Server Maintenance #2 (04/27/23)
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Server Maintenance (04/21/23)
🎉
New English ZEP Guide Released!
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Update to the Mobile Control/Interaction Buttons UI

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Update Notes

Update Notes

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24.07.23｜Audio / Video Settings Change
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24.06.26｜A spotlight status check feature has been added and more
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24.06.04｜ZEP Major Update
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24.05.23｜Added “Forbidden Keyword” filter ON/OFF function and more
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24.05.02｜Multiple Choice Quiz Open and more
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24.04.25｜Official Objects Added and more
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24.03.28｜Quiz Game Lobby Whale Expansion App Release and more
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24.03.14｜Premium Plan Price Change Notice and more
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24.02.29｜Copy Space, Text object and more
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24.02.15｜Photo Taking App Launch and more
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24.02.06｜Traffic Distribution Criteria Changes and more
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24.01.25｜OX Quiz Game Update and more
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24.01.23｜Spotlight Settings Update
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23.12.27｜Map editor resource upload limit and more
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23.12.20｜Christmas Party Hall & Objects Added and more
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23.11.23｜Rock-Paper-Scissors AI Battle Option Added and more
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23.11.08｜Data Dashboard and more
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23.10.26｜Premium App Update and more
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23.10.12｜Various Bug Fixes and more
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23.09.26｜Delete My Objects and more
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23.09.14｜AI NPC Feature and more
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23.08.31｜Settings Renewal and more
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23.08.17｜Premium Official App Updates and more
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23.08.10｜Guestbook App Launch and more
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23.08.03｜Official Template Category and more
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23.07.27｜Concert hall Template Open and more
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23.07.21｜Official Objects & Templates updates and more
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23.07.06｜Updates to User Permissions and more
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23.06.29｜Official Templates & Objects updates and more
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23.06.22｜Avatar Images for the Loading Page Updated and more
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23.06.15｜OX Quiz & Quiz Show Updated and more
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23.06.08｜Space Settings Updates and more
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23.06.01｜Official Templates & Assets Updates and more
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23.05.25｜Various Bug Fixes
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23.05.18｜Prize Event App Updated and more
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23.05.09｜ZETA Wallet (Web3 Wallet) Released
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23.04.27｜Rock Paper Scissors/OX quiz Templates updates
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23.04.13｜4 New Templates and 3 New Object Sets Added and more
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23.03.31｜ Poke App Updated and more
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23.02.23｜Click Points Added and more
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23.02.16｜Boxing Arena Updated and more
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23.02.09｜Update to User Permissions Management and more
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23.01.26｜Editor-Mass Add and Delete and more
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22.12.21｜2023 Rabbit Mountain Event and more
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22.12.16｜Space Settings Updates and more
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22.11.10｜Sidebar Updates and more
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22.10.28｜[Quiz Show] mini game released and more
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22.10.13｜Default Donation Settings Update and more
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22.10.06｜New Special Maps and more

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